Diploma in Hotel and Tourism Management

The programme will allow students to:

• Gain skills and knowledge that are directly relevant to working or further training in the hotel and tourism sector.
• Demonstrate knowledge and skills to standards recognised by the industry sector as appropriate.
• Develop work habits and practice appropriate for further training and employment in the hotel and tourism sector.

This programme is made up of the following papers:

Year 1 papers:

DHTM 101- Tourism and Hospitality Studies I (Level 5) 15 credits

This paper introduces students to a range of issues and concepts that are relevant to the hotel and tourism industries. The paper will provide an awareness of the patterns and trends in tourism, both on a global scale and with reference to the three kinds of tourism systems affecting New Zealand. 

Application criteria: Admittance to the programme.

Assessment:  Three internal assessments (report/essay format). No examination is required for this paper.

DHTM 102- Personal Communications for Tourism and Hospitality (Level 5) 15 credits

This paper explores the theories and practices of communications as they pertain to hotel and tourism management. Topics covered include the communications model, verbal and non-verbal communication, interpersonal and cultural communications, effective writing, persuasion and motivation and organisational communications. This paper provides both theoretical and practical information. 

Application criteria: Admittance to the programme.

Assessment:  Three internal assessments (email/report/essay format) and one external examination.

DHTM 103-Introduction to Tourism and Hospitality Marketing (Level 5) 15 credits

This paper is designed to introduce students to the concept and functions of marketing within the hotel and tourism industries. In particular the paper focuses on developing an understanding of how tourism and hospitality managers can stay close to their customers, be aware of their competitors' actions and keep abreast of market trends within their operating environment. 

Application criteria: Admittance to the programme.

Assessment: Two internal assessments (report format) and one external examination.

DHTM 104-Introduction to Tourism and Hospitality Management (Level 5) 15 credits

This paper introduces students to concepts, theories and practical examples of organisations and the fundamentals of managing these organisations within the hotel and tourism industries. The paper will provide an awareness of tourism businesses and form a knowledge base which students may draw on as they progress through their academic career.

Application criteria: Admittance to the programme.

Assessment: Two internal assessments (report /essay format) and one external examination.

DHTM 105-Food and Beverage Management (Level 5) 15 credits

This paper examines the management of food and beverage facilities focusing on strategic, managerial and operational impacts on product and service quality and organisational profitability.

Application criteria: Admittance to the programme. It is recommended that DHTM 101, 102, 103 and 104 papers are completed prior to enrolling in this paper.

Assessment:  One internal portfolio and one external examination.

DHTM 106-Financial Analysis for Tourism and Hospitality (Level 5) 15 credits

This paper presents a financial statement user perspective in understanding financial information and issues. Links are developed between activities mainly in hotel and tourism organisations with accounting information. The topics include understanding financial statements, management of cash and credit, revenues and expenses, behaviour costs, issues concerning assets, liabilities and shares.

Application criteria: Admittance to the programme. It is recommended that DHTM 101, 102, 103 and 104 papers are completed prior to enrolling in this paper.

Assessment: Two internal assessments and one external examination.

DHTM 107-Hotel Operations (Level 5) 15 credits

This paper looks at the hotel industry, specifically front office, housekeeping skills and the successful ways to manage these areas. The accommodation sector forms a large part of the hospitality industry and there is an increasing need for employees within this sector to understand the management principles and issues concerning room division from both the front office and housekeeping perspective. 

Application criteria: Admittance to the programme.

Assessment: Two internal open book assessments and one external examination.

DHTM 108-Tourism and Hospitality Sales and Promotion (Level 5) 15 credits

This paper will introduce candidates into the world of promotion in the hotel and tourism industries. It includes areas such as public relations, advertising, personal selling, designing and managing products which involves pricing strategies and distribution options.

Application criteria: Admittance to the programme.

Assessment:  Two internal assessments (report format) and one external examination.

Year 2 papers:

DHTM 201- Tourism and Hospitality Studies II (Level 6) 15 credits

This paper builds on DHTM 101 including consideration of issues such as eco-tourism, sustainability and authenticity in tourism. In this paper the focus widens from elements of whole tourism systems to the interactions of these systems with their environments.

Application criteria: Prerequisite paper DHTM 101.

Assessment:  Two assignments and one external examination.

DHTM 202- Human Resource Management in the Tourism and Hospitality Industry (Level 6) 15 credits

This paper introduces the understanding of principles and practices of human resource management to help maximise the potential of employees. This includes topics like legislation requirements in business, human resource planning, training and development.

Application criteria: Prerequisite paper DHTM 104.

Assessment: Two assignments and one external examination.

DHTM 203- Tourism and Hospitality Research and Analysis (Level 6) 15 credits

This paper will give candidates an understanding of the research process and basic statistics important in making business decisions. The paper will help candidates understand the importance of collection, analysis, interpretation and presentation of research results in tourism management decisions. It aims to provide a basic introduction to research planning and design, including data collection and data analysis techniques applicable to tourism and business research.

Application criteria: Prerequisite paper DHTM 102.

Assessment: Two assignments and one external examination.

DHTM 204- Tourism and Hospitality Services Management (Level 6) 15 credits

This paper will link marketing, human resource management with food and beverage.

Candidates will learn why the customer is considered the centre of the organisation. At the end of this paper candidates will have developed skills in organisational strategies and service management techniques.

Application criteria: Prerequisite paper DHTM 103.

Assessment: Two assignments and one external examination.

DHTM 205-Strategic Management for Tourism and Hospitality Enterprises (Level 6) 15 credits

This paper will give candidates an advanced knowledge and understanding of various theories and practices in strategic management applicable to organisations in the hotel and tourism industry. The paper will also build on strategic issues previously learnt in the programme.

Application criteria: Prerequisite paper DHTM 104 and DHTM 204.

Assessment: Two assignments and one external examination.

DHTM 206- Hospitality and Tourism Financial Management (Level 6) 15 credits

The aim of this paper is to develop a candidate’s skill in understanding, interpreting and using management accounting and other financial information mainly in the hotel environment. It will enable each candidate to use financial and operating information for management in planning, control, evaluation and decision making.

Application criteria: Prerequisite paper DHTM 106.

Assessment: Two assignments and one external examination.

DHTM 207-Employment Relations and Law for Tourism and Hospitality (Level 6) 15 credits

This paper builds on knowledge of the New Zealand legal system. As tourism organisations operate in a complex legal environment, managers must be aware of the business implications of the legal requirements of operations in their industry and understand their legal obligations to guests and staff. Employee relations affect the environment within which business decisions are made. As such the employment relations system in New Zealand has many implications for the operation of the various sectors of the tourism industry.

Application criteria: Prerequisite paper DHTM 104.

Assessment: Two assignments and one external examination.

DHTM 208- Entrepreneurship in Tourism and Hospitality (Level 6) 15 credits

This paper examines entrepreneurship, new venture creation and innovation in tourism and hospitality industries.

Application criteria: Prerequisite papers DHTM 103 and DHTM 106.

Assessment: Two assignments and one external examination.

Graduates from the programme will have a strong knowledge of business skills that can be directly applied to hotel and tourism management. This course pathways into the third year of SIT’s onsite  Bachelor of Hotel Management programme.

SUGGESTED STUDY PATH/COMBINATIONS

Full time

Part time

ADDITIONAL INFORMATION

• As a guideline, one credit equates to approximately 10 hours study within an intake period.  Click HERE to download a Study Load Calculator (spreadsheet).
• All papers selected within a particular intake must be completed within that intake unless a transfer is requested (conditions apply; see FAQs).
• Application forms are filled out on a year by year basis and students are welcome to apply for multiple intakes on the one application form.  Further enrolment is the responsibility of individual students.  There is no automatic enrolment rollover.

Assessments for this course typically include essays, written reports and all papers except DHTM 101 have a final examination.

From 2013, all examinations will be taken on-line on Blackboard at a Kip McGrath centre or pre-authorised venue under agreed supervision. If a Kip McGrath venue is not accessible to the student, individual arrangements must be made with SIT2LRN at least one month prior to the date of the exam.

The Zero Fees Scheme applies to this course, so there are no tuition fees as long as you are a New Zealand citizen or permanent resident (residing in NZ), BUT there is a student direct material cost of $6.50 per credit of study undertaken, plus a non-refundable administration fee of $50.00 for each application processed, and the required textbook/s listed below.  You must maintain satisfactory academic progress to retain your Zero Fees Scheme entitlement.

Fees must be paid by the due date shown on the invoice.

All SIT2LRN courses are approved by Studylink.  Any queries regarding Studylink allowances, loans, and terms and conditions should be made directly to Studylink on 0800 88 99 00 or www.studylink.govt.nz.

Please check the textbook list to see if you need a textbook for the unit(s) that you are applying for. The list is available here:

http://www.sit.ac.nz/documents/pdf/textbooklist.pdf

All SIT2LRN courses require you to have a computer and internet access. Students are required to use their SIT webmail only for all SIT2LRN communications. All course materials and information, including assessments and due dates, are located on the online Blackboard system. Once you have been accepted into a programme you will receive a Welcome Kit that includes information that you can use to familiarise yourself with our online Blackboard learning environment. From the intake start date you will have access to the online course materials to work through.

Facilitator Assistance:  During the enrolled intake period, students have email access to Facilitators, who endeavour to respond to emails within 48 hours (week days only).  All students are required, within the first two weeks of an intake, to send an email to their Facilitator confirming their start on the programme of study.  Students who have not emailed their facilitator or embarked upon their course of study by the end of the 2^nd week of an intake, will be Faculty Withdrawn from the programme.  Such withdrawals may impact on future access to SIT Zero Fees Scheme and Student Direct Material Costs are still liable for payment.

We recommend students new to SIT2LRN read through the ‘Frequently Asked Questions’ section of our website at http://www.sit.ac.nz/pages/FAQs for further study and enrolment information.

Application by Academic Qualification

Applicants in this category will have evidence of the achievement of University Entrance (or equivalent NZQA credits), NCEA equivalent, or Sixth Form Certificate in four subjects, including English, with total marks of 16 or fewer (or equivalent NZQA credits), NCEA equivalent, or completion of an external or overseas qualification, which is considered to be the equivalent of either of the above qualifications, as approved by the Head of Faculty.

Application by Mature Entry 

Applicants who are 20 by March 1 of the first year of enrolment in the programme and have provided evidence of relevant prior learning and experience can apply for entry. 

International Students
Applicants whose first language is not English, or who come from a country where the language of instruction in schools is not English, must provide evidence of achieving an IELTS Academic English language test overall score of 6.0.

Special Application

In exceptional circumstances an applicant below the age of 20 who can show evidence of an ability to succeed in the programme may be considered for admission, provided the applicant has successfully completed a special programme, which prepares students for the required academic standard for entry (e.g. successful completion of year one of the New Zealand Diploma in Hospitality Management, or New Zealand Diploma in Business).

Provisional Part Time Application

An applicant who does not meet academic criteria, may be provisionally admitted to enrol in one or more year one papers provided he/she meets the requirements of special admission above. Upon successful completion of the paper(s), the student may apply for special admission by mature entry.

For students to be considered to have satisfactorily completed this programme and be eligible for the awarding of the qualification Diploma in Hotel and Tourism Management (Level 6), they must have completed all scheduled course work requirements and assessments, successfully completed assessment requirements for all unit standards, and achieved a total of 240 credits as specified in the programme schedule.

The student completing the Diploma in Hotel and Tourism Management will normally be expected to complete the programme over no more than five years. The Head of Faculty may approve longer periods to complete the programme, following consideration by the Board of Studies.